Tel 01279 905 881


Tel 01279 905 881

Mon to Fri 9:30am-8pm, Sat & Sun 9am-5pm

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Customer Services

At The Dream Lodge Group we’re passionate about making your holiday perfect. We want you and everyone that travels with you to relax and unwind but appreciate that sometimes things don’t always go to plan. However rest assured that our customer services team are on hand 7 days a week and are trained to deal with any unforeseen matters that may arise whilst on holiday.

Already Booked?
If you have already booked your holiday with us and have a question regarding your booking please call us on 0844 414 8081 or you can email

Already Travelled?

If you have any comments regarding any aspect of our service or about your holiday, please write to us at the address below:

Customer Relations
The Dream Lodge Group – Holidays
111 London Road
CM21 9JJ

Can we help?

Call our customer service number on 01279 905 881

Request a callback

Our customer services team can contact you at a time that suits you.