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Customer Services

At The Dream Lodge Group we’re passionate about making your holiday perfect. We want you and everyone that travels with you to relax and unwind but appreciate that sometimes things don’t always go to plan. However rest assured that our customer services team are on hand 7 days a week and are trained to deal with any unforeseen matters that may arise whilst on holiday.

Already Booked?
If you have already booked your holiday with us and have a question regarding your booking please call us on 01279 602 004 or you can email customercare@thedreamlodgegroup.co.uk

Already Travelled?

If you have any comments regarding any aspect of our service or about your holiday, please write to us at the address below:

The Dream Lodge Group
Unit 1, Mead Way, Dunmow Road,
Great Hallingbury,
Bishop’s Stortford,
CM22 7FD

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Call our customer service number on 01279 905 881

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Our customer services team can contact you at a time that suits you.